Note: The above price is available for customers living outside Japan. If you live in Japan, please see www.raquest.jp .
RaQuest - Renewal of Support
If you purchase a RaQuest Standard license or Flloating license, you have the option to renew support for a further year to keep receiving support benefits at the end of the period of 12 months.
If you decide to renew multiple licenses, you must renew each of the expired licenses you intend to update at the renewal rate for each license.
How to Renew
If your support is valid: At the beginning of the last month before your license expires, the renewal notice including purchase links will be emailed to you. This will be sent to the email address that you have provided us as registered information of your details, so if you have changed your email address after you registered, please contact us at firstname.lastname@example.org to update your details.
If your support has expired: Please contact us at email@example.com for renewal purchase links. To avoid delay, please let us know your registration key, order number and the email address you registered before.
Current RaQuest renewal rates are as follows:
RaQuest Standard License English version Renewal(SKU RAQEX)
Number of licenses
Price per license
1 to 4
5 to 19
More than 20
RaQuest Floating License English version Renewal(SKU RAQFLOEX)