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RaQuest End User License Agreement (EULA)

End User License Agreement (EULA)

RaQuest - Requirements Management Tool
End User License Agreement (EULA)

Copyright © 2004-2021 Sparx Systems Japan Co., Ltd. All Rights Reserved.

IMPORTANT - READ CAREFULLY: This End User License Agreement ("EULA") is a legal agreement between YOU (an individual person) as the Licensee of the SOFTWARE PRODUCT ("You") and SPARX SYSTEMS JAPAN CO., LTD. ("SPARX") as owner of the SOFTWARE PRODUCT.

By installing, copying, or otherwise using any version of the SOFTWARE PRODUCT, however obtained, You agree to be bound by the terms of this EULA. If You do not agree to the terms of this EULA immediately cease to use the SOFTWARE PRODUCT. If you have paid to use the Registered Version of RaQuest promptly return it to the place of purchase for a full refund within 30 days of purchase.

Your use of the SOFTWARE PRODUCT indicates your acceptance of this EULA and warranty. The EULA applies to all versions of the SOFTWARE PRODUCT, regardless of age, and may be updated at any time without notification to you, so please refer to this document from time to time.

The copyright in all versions of the SOFTWARE PRODUCT and its associated documentation is owned by Sparx Systems Japan Co., Ltd. , and is software that is licensed, not assigned to you. The license may be revoked. All rights not explicitly licensed to you are reserved to Sparx without limitation.

Subject to the terms of this EULA, You are granted a non-exclusive license to use the SOFTWARE PRODUCT, exclusively on the terms of this agreement. For the avoidance of doubt, You do not acquire ownership of copyright or other intellectual property rights in any part of the SOFTWARE PRODUCT by virtue of this EULA.

In this End User License Agreement, the following terms apply unless otherwise specified,

  • "EULA" means this End User License Agreement;
  • "SPARX" means Sparx Systems Japan Co., Ltd. ;
  • "Licensee" means You, or the organization (if any), or the person on whose behalf You are accepting the terms of this EULA;
  • "Registered Version of RaQuest" means the version of the SOFTWARE PRODUCT which is available for purchase from the web site: <>,
  • "SOFTWARE PRODUCT" or "SOFTWARE" means RaQuest, which includes computer software and associated media and printed materials (in digital or physical form) , and any applicable online or electronic documentation;
  • "Support Services" means email-based support provided by SPARX, including advice on usage of the SOFTWARE PRODUCT, investigation of bugs, fixes, repairs of models, if and when appropriate, and general product support
  • "SPARX support engineers" means employees of SPARX who provide on-line support services;
  • "Trial Version of RaQuest" means the version of the SOFTWARE PRODUCT which is available free of charge for evaluation purposes;
  • "Remote Desktop" means a mechanism by which an end user runs an exclusive instance of the SOFTWARE PRODUCT on a remote machine, but manipulates the instance as if it were installed and executing on his current machine.

Subject to clause 3 below and in accordance with the terms of this EULA, You are granted these rights:

  • To install and use one copy of the SOFTWARE PRODUCT or, in its place, any prior version for the same operating system, on a single computer. This license is for direct and exclusive use of the SOFTWARE PRODUCT only through the input hardware mechanisms of the licensed computer, such as a keyboard, mouse, or via a touchscreen. As the primary user of the computer or device on which the SOFTWARE PRODUCT is installed, You may make a second copy for your exclusive use on either a home or portable computer.
  • To store or install a copy of the SOFTWARE PRODUCT on a storage device, such as a file server, used only to install the SOFTWARE PRODUCT on the licensed users local machine.
  • If YOU want to increase the number of users entitled to concurrently access the SOFTWARE PRODUCT, YOU must notify SPARX and agree to pay an additional fee (if applicable) for the transfer in the type of license granted to you.
  • To make copies of the SOFTWARE PRODUCT for backup and archival purposes only.

There are two licenses available for the Registered Version of RaQuest.

  • A. Fixed License: A fixed license to use the Registered Version of RaQuest is linked exclusively to the person who has obtained it. It cannot be transferred without the consent of SPARX, which may be withheld at its discretion.
  • B. Floating License: A floating license to use the Registered Version of RaQuest is able to be purchased by companies or other organisations of more than one person. This license is transferable to other individuals within that organisation. The number of users that may use a Registered Version of RaQuest at any one time is limited to the number of licenses actually purchased. Sparx Systems Pty Ltd provides a Floating License Keystore application to assist in the management of Floating License keys.

The Trial Version of RaQuest is not 'free' software, it is licensed to you for evaluation purposes only. Subject to the terms of this agreement, You are hereby licensed to use the Trial Version of RaQuest for evaluation purposes without charge for a period of thirty (30) days, from the date the Trial Version of RaQuest is first installed on your device or computer.

Upon expiration of the thirty (30) days, the Trial Version of RaQuest must be removed from the device or computer. Continued unregistered use of the Trial Version of RaQuest after the 30-day evaluation period is in violation of Japan, Australian, U.S. and international copyright laws.

SPARX may extend the evaluation period on request and at our discretion.

After the 30-day evaluation period has elapsed, a license to use the Registered Version of RaQuest must be purchased (as described at <>).
Upon payment of the license fee, YOU will be sent details on where to download the Registered Version of RaQuest and will be provided with a suitable software 'key' by email.

All rights not expressly granted to you are reserve by SPARX. For the avoidance of doubt, and without limitation:

  • You explicitly undertake not to sell, rent, lease, translate, adapt, vary, modify, decompile, disassemble, reverse engineer, create derivative works of, modify, sub-license, loan, resell or distribute the SOFTWARE PRODUCT other than as expressly authorized by this EULA;
  • SPARX does not allow you to virtualize features of the SOFTWARE PRODUCT separately, or work around any technical restrictions or limitations in the SOFTWARE PRODUCT;
  • You undertake not to reproduce or distribute license key-codes except under the express and written permission of SPARX;
  • You further undertake not to use any part of THE SOFTWARE that will enable you to allow more than one user to use the Registered Version of RaQuest, despite only having obtained one fixed license. This conduct is specifically prohibited and will result in your license being terminated and/or damages being sought for lost revenue;
  • "Remote Desktop" access is permitted provided the end user is licensed, has agreed to the terms of this EULA and accessing their exclusive instance of RaQuest on their primary desktop machine;

YOU may only assign all your rights and obligations under this EULA to another party if YOU supply to the transferee a copy of this EULA and all other documentation including proof of ownership. Your license is then terminated.

Without prejudice to any other rights, SPARX may terminate this EULA if YOU fail to comply with the terms and conditions. Upon termination YOU or YOUR representative shall destroy all copies of the SOFTWARE PRODUCT and all of its component parts or otherwise return or dispose of such material in the manner directed by SPARX.

SPARX warrants that:

  • The SOFTWARE PRODUCT will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt (and not for the avoidance of doubt, from the date of installation); and
  • Any Support Services provided by SPARX shall be substantially as described in applicable written materials provided to You by SPARX on a case by case basis, and SPARX support engineers will make commercially reasonable efforts to solve any problems associated with the SOFTWARE PRODUCT.

To the maximum extent permitted by law, SPARX excludes, for itself and for any supplier of software incorporated in the SOFTWARE PRODUCT, all liability for all claims, expenses, losses, damages and costs made against or incurred or suffered by You directly or indirectly (including without limitation lost costs, profits and data) arising out of:

  • Your use or misuse of the SOFTWARE PRODUCT;
  • Your inability to use or obtain access to the SOFTWARE PRODUCT;
  • Gross negligence of SPARX or its employees, contractors or agents, or of any supplier of software incorporated in the SOFTWARE PRODUCT, in connection with the performance of SPARX's obligations under this EULA; or
  • Termination of this EULA by either party for any reason.

The SOFTWARE PRODUCT and any documentation are provided "AS IS" and all warranties, whether express, implied, statutory or otherwise, relating in any way to the subject matter of this EULA or to this EULA generally, including without limitation, warranties as to: quality; fitness; merchantability; correctness; accuracy; reliability; correspondence with any description or sample, meeting your or any other requirements; uninterrupted use; compliance with any relevant legislation; and being error or virus free are excluded. Where any applicable legislation implies in this EULA any term, and that legislation avoids or prohibits provisions in a contract excluding or modifying such a term, such term shall be deemed to be included in this EULA. However, the liability of SPARX for any breach of such term shall, if permitted by legislation, be limited, at SPARX's option to any one or more of the following, upon return of the SOFTWARE PRODUCT and a copy of the receipt:

If the breach relates to the SOFTWARE PRODUCT SPARX shall at its discretion shall provide:

  • A replacement of the SOFTWARE PRODUCT, or the supply of an equivalent SOFTWARE PRODUCT; or
  • repair of such SOFTWARE PRODUCT, or
  • payment of the equivalent cost of replacing the SOFTWARE PRODUCT, or of acquiring an equivalent SOFTWARE PRODUCT; or
  • The payment of the cost of having the SOFTWARE PRODUCT repaired.
If the breach relates to services provided by SPARX in relation to the SOFTWARE PRODUCT, SPARX shall at its discretion provide:
  • The services again; or
  • The payment of the cost of having the services supplied again.

All names of products and companies used in this EULA, the SOFTWARE PRODUCT, or the enclosed documentation may be trademarks of their corresponding owners. Their use in this EULA is intended to be in compliance with the respective guidelines and licenses. Windows, Windows XP, Windows 2003 Server, Windows 2008 Server, Windows Vista, Windows 7 and Windows 8, and Windows 10 are trademarks of Microsoft.

At SPARX we take your privacy seriously. A copy of our privacy policy can be found <>. Should you wish to contact us regarding privacy or any other matter contained in this EULA, please contact us at the following address

This agreement shall be construed in accordance with the laws of Japan.

© 2004-2021 Sparx Systems Japan Co., Ltd. All rights Reserved.
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